A new program at Samaritan and St. Mary’s hospitals is helping improve patient care and the hospital care experience for family members. Scarlet Clement, vice president of administration and specialty services for the Acute Care – Troy Division of St. Peter’s Health Partners, about how the program works in this WNYT report.
In an effort to improve quality and safety for patients, and the patient and family experience, the leaders at Samaritan and St. Mary’s hospitals have implemented a Patient and Family Advisory Council. […]
SPHP holds Patient Experience Fairs in observance of Patient Experience Week. […]
Samaritan and St. Mary’s hospitals have launched an innovative new program called the “Patient and Family Advisory Council” to help improve quality and safety for patients, and enhancing the hospital experience for both patients and their families. […]
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