NewsChannel 13: New Program at Samaritan & St. Mary’s Hospitals Helping Improve Patient Care and Family Experience

A new program at Samaritan and St. Mary’s hospitals is helping improve patient care and the hospital care experience for family members. Scarlet Clement, vice president of administration and specialty services for the Acute Care – Troy Division of St. Peter’s Health Partners, about how the program works in this WNYT report.

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