St. Peter’s Hospital and CDPHP held a joint news conference and ribbon-cutting ceremony on January 3 to officially open CDPHP’s new Customer Connect location.
Located on the first floor of St. Peter’s Hospital, right off of Main Street, the Customer Connect offices are staffed by the CDPHP Patient Care Team. The team will coordinate care, answer questions, assist with medication management, and collaborate with St. Peter’s staff on discharge planning for CDPHP inpatients. In addition, anyone is welcome to stop in to chat with a CDPHP representative and enroll in CDPHP health plans.
“St. Peter’s Hospital is a recognized health care leader in the Capital Region, known for its high-quality, compassionate, person-centered care,” said James K. Reed, M.D., president and CEO of St. Peter’s Health Partners.”By working in collaboration with CDPHP, we are able to offer our patients an expanded level of personalized care to help them navigate their hospital stay. This is a service that truly puts the patient first, and we are excited to be a part of it.”
“I am thrilled that we’re expanding the CDPHP Patient Care Team at St. Peter’s Hospital, one of the Capital Region’s preeminent health care facilities,” said John D. Bennett, MD, president and CEO of CDPHP. “At CDPHP, we aim to bring our members the highest quality care at the lowest possible costs, and the expansion of this program is perhaps one of the best examples we have of that commitment,” he added.