SPHP Celebrates Patient Experience Week
SPHP holds Patient Experience Fairs in observance of Patient Experience Week. [...]
patient experience
St. Peter’s Hospital Voted Best Hospital in the Capital Region by Times Union Readers
St. Peter’s Hospital was voted Best Hospital in the Times Union’s “Best of the Capital Region 2019” poll. Congratulations and thank you to the entire St. Peter's Hospital team! [...]
SPHP Launches Star Ratings on Provider Webpages
To help patients and prospective patients learn more about SPHP providers, physician profiles on the SPHPMA website now feature star ratings and actual patient comments. [...]
SPHP’s Facilities/Support Services Celebrate Holiday Season with Gingerbread House Challenge
Members of St. Peter’s Health Partners’ Facilities and Support Services team held their annual holiday event recently, engaging in fun, team-building exercises while celebrating the season. [...]
SPHP Colleagues Attend 2018 Press Ganey Conference
Eleven colleagues representing St. Peter's Health Partners (SPHP) recently attended the 2018 Press Ganey Conference in Florida to learn industry best practices around patient experience, patient safety, and colleague engagement. [...]
SPHP Names Laura Franckowiak Director of Patient Experience
Laura Franckowiak, MS, RN, has joined St. Peter’s Health Partners as director of patient experience. In this newly created role, Franckowiak will be responsible for driving meaningful change in patient experience across SPHP’s vast network. [...]
Third Annual Patient Experience Retreat Held at St. Peter’s Hospital
More than 150 colleagues participated in the St. Peter's Hospital Patient Experience Council's 3rd Annual Patient Experience Retreat, a half-day event to engage in team building and knowledge sharing aimed at improving the patient experience. [...]
Samaritan Hospital Nurse’s Compassionate Care Touches Patient
Samaritan Hospital RN Laura Kellogg provided such compassionate care that she transformed the hospital experience for her patient. See what her patient does in appreciation... [...]
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